Refund Policy

Last updated: Jan 1, 2026

Thank you for shopping at SurfSafe.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Defender-Pro LLC, 261 North University Drive, Suite 500-530, Plantation, FL, 33324.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to this Website.
• Website refers to SurfSafe, accessible from https://getsurfsafe.org

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By phone: 877-988-4592

We will reimburse You no later than 14 days from the day of your purchase. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact Us

If you have any questions about this Refund Policy, You can contact us:

• By email: [email protected]
• By visiting this page on our website: https://getsurfsafe.org/contact
• By phone number: 1-877-988-4592