Ransomware is no longer just an IT issue — it’s a public crisis. In recent years, major ransomware attacks have shut down power grids, police departments, hospitals, and entire city governments. One of the most well-known examples is the 2019 attack on the City of Baltimore, which resulted in weeks of service outages and an estimated $18 million in damages. According to the U.S. Government Accountability Office (GAO), ransomware attacks on critical infrastructure are increasing in both frequency and impact.

How These Attacks Happen:
Hackers typically exploit weak or unpatched systems, often through phishing emails or exposed remote desktop services. Once inside, they deploy ransomware that encrypts essential files and servers. City services — such as 911 dispatch, water billing, and public records — become inaccessible. Victims are often forced to rebuild from scratch or negotiate with the attackers.

Examples of Real Attacks:

• Baltimore (2019)
  Attackers used RobbinHood ransomware. City email, property transactions, and utility billing were frozen for weeks.

• Atlanta (2018)
  Hit by SamSam ransomware. Cost the city over $17 million in recovery efforts.

• Los Angeles School District (2022)
  Data of 500,000 students was leaked. The FBI confirmed it was one of the largest education-sector attacks.
  
  

How SurfSafe Helps:
Many ransomware infections begin with a single bad click. SurfSafe blocks phishing domains, file delivery links, and known ransomware-hosting sites — preventing accidental exposure before the attack begins. It helps individuals and organizations reduce their risk of becoming the next headline.

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